HLT · News & developments
Hilton puts a technology veteran in charge of its global platform
Hilton announced Jeff Moore as executive vice president and chief technology officer, leading its global technology organization and reporting to CEO Chris Nassetta. Moore joins from Uber, where Hilton says he led 2,500 engineers, and is scheduled to start October 26. Hilton says its technology work includes AI-powered trip planning and a modernized platform for guest-facing tools.
Why this matters
The appointment gives Hilton a senior operator with experience running a large engineering organization as it tries to connect digital tools to hospitality operations. Hilton says those tools are intended to improve efficiency and profitability for owners while customizing guest experiences. That is the economic test: if the platform reduces friction for guests or hotel teams, the benefit can extend across Hilton’s system; the announcement provides no target or evidence yet that the added technology effort will produce measurable savings or revenue.
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